So you've been offered the position you wanted - with a company that will offer career growth, a new challenge, and more rewards. After careful deliberation and a lot of soul searching, you accept the new position. But on giving your resignation, your employer asks you to stay.
Counter-offers are very common and it can come as a shock to find that your decision is not being accepted. Counter-offers usually take the form of: "You're too valuable, and we need you." "You can't desert the team." "We were just about to promote/give you a raise, but it was confidential until now." "What did they offer, why are you leaving and what do you need to stay?" "The MD wants to meet with you before you make your final decision." Counter-offers usually involve:
Increased responsibilities/promises of future promotions
Changes in reporting structure (especially if an inter-personal conflict exists)
Promises for upcoming salary reviews
Emotional pressure to reconsider
These discussions can often cause you to second-guess your initial decision. The fear of change can surface, and you are about to leave a comfortable job, friends, location, etc. for an unknown opportunity where you have to prove yourself all over again. Fear of change can influence your decision to stay. No matter how good the new opportunity is - it can sometimes seem more comfortable to submit to the pressure put on you to stay. These are common human reactions and counter-offer proposals focus on these sensitive points to change your mind. Of course, we all like to think we are irreplaceable, but accepting a counter- offer or appeal to stay is ultimately not in your interests.
Consider why are they willing to raise your salary when you were not expecting a raise for some time? The reason is that when a resignation is tendered an employer can often obtain a quick fix by throwing money at the problem. Recruiters, employment advertising, training costs all affect a department's budget. Why spend that kind of money when some well applied pressure might turn you around and solve the problem? It is much cheaper to keep you - even at a higher salary.
Employer-managers are concerned that they may look bad, and this could affect their standing because they are judged by their superiors partly by their ability to retain staff. When a contributor quits, department morale may be affected. Further, your leaving might jeopardize an important project, cause a greater workload, or affect the holiday schedule. It's never a good time for someone to quit, and it may prove very time consuming to replace you. Some employers will actually tell you that your counter-offer is usually a stopgap measure because they couldn't afford a defection at that point in time. The pressure of having to make a counter-offer can often affect the level of future trust between the hiring manager and the employee.
Your interests will be secondary to your company's interests. While your employer may truly consider you an asset, and may genuinely care about you as a human being, you can be sure that your interests are secondary to your company's. In other words, tempting offers and comments are attempts to convince you to do something that is in your employer's best interests, and not necessarily yours. Where did the money or new responsibility come from? Was it your next raise just early? Will you be limited in salary growth in the future? Will you have to threaten to quit to get your next raise? If the department is so dependent on one person leaving, then the company has more fundamental operational problems and issues.
You'll likely not be considered a loyal team player again. You've demonstrated your unhappiness, or your lack of team loyalty. Many employers will remember this at the next review period, and trust, once broken, is very difficult to re-establish. Statistics show that the majority of those accepting counter-offers leave, or are terminated, within 6-18 months. Apart from a short-term solution and treatment, nothing really changes. The reasons why you started looking are still there. After the dust settles, the same problems very often reappear.
A counter-offer demonstrates disrespect for your decision and commitment to the new company. A decision to make a career move is a personal choice not to be taken lightly. When you submit your resignation, it should be after having weighed carefully the pros and cons of making the move. You've committed to the new company, which has made plans and preparations for you. They are counting on you to act responsibly. Don't sell out, or back out. Stand by your word. Everyone will respect your integrity. Don't let anyone tell you directly or indirectly that you shouldn't trust your own intuition and logic. After all these are your dreams and aspirations!
If you'd like to discuss this with us or you need any recruitment or career advice, please call us on +44 1189 881150 or email us at firstname.lastname@example.org.