We are Intellectual Capital Resources Limited (registration number 03852801), whose registered office is 14-15 Diddenham Court, Grazeley, Reading, RG7 1JQ. We trade as IC Resources Ltd and own and operate the websites ic-resources.com and ic-creative.co.uk (our Sites). Our related operations in the UK and overseas also abide by this policy. We are committed to protecting and respecting your privacy. We respect your personal information and endeavour at all times to comply with all applicable data protection and privacy law which is in force in the UK from time to time.
1. Information we may collect from you
When you access and browse our Sites (including when you submit personal information to us through data entry fields on the websites) or otherwise use our services or interact with us or our Sites, we may collect and process the following information about you:
(a) Information that you share with us when you contact us or interact with us through our Sites, by email, telephone or otherwise. This includes information provided at the time you upload your CV to our Sites, subscribe to or use any service we provide, connect with us on any social media platform, indicate to us any roles or vacancies in which you are interested, or request further services from us. The information you provide may include your name, address, telephone number, email address, identification documentation details, and any details contained within any CV or payroll details you provide to us.
(b) If you contact us, details of and relating to that correspondence.
(c) Details of your visits to our Sites and the resources that you access. We collect this limited personal information from all visitors to our Sites in anonymous aggregate statistics. This may include the internet protocol (IP) address of the device you are using, the browser software you use, your operating system, the date and time of access and any internet address from which you link through to our Sites and information on how you use our Sites and information collected by cookie. (Please see below for further information).
(d) Details of your interactions with and response to any email we send to you. This may include notifications we receive when you open an email from us or link through to our Site from it.
(e) Information that you provide if you report a problem with our Sites.
We review publically available social media platforms and online sites which are relevant to our business and our clients’ industries and sectors. These platforms and sites include personal information which has been placed online and made publically available. We may collect information from these sites and third parties who operate them. Where you choose to apply for a job vacancy through us, we may also collect information including references from third party sources, such as vetting agencies and previous employers.
Sharing your Curriculum Vitae (CV) with us
You can submit your CV to us via our websites, via LinkedIn or by email to one of our consultants. We accept CVs both in relation to specific advertised vacancies and for consideration by our consultants in relation to potentially suitable vacancies as they arise. Your CV will be stored in our database and will be accessible by our recruitment consultants in the UK, Germany and China. Where you contact us in relation to a vacancy outside of the UK, we may send your CV directly to our relevant offices outside the UK for review and entry onto their own database to enable them to provide their services to you. If you do not consent (or wish to withdraw any consent you have previously given) to your personal information being shared with the relevant office, we will not be able to progress your application. Please visit ic-resources.com/contact-us for details of all of our group offices. You can update your CV at any time by following the same procedures and submission details. Your old CV will automatically be archived in your record.
2. How we may use and store your personal information
Our main reason for collecting and using your personal information is to provide and improve our services. We will only process your personal information where you have given your consent (which you may withdraw at any time) or where processing is necessary in relation to any contract with you or our legitimate interests or legal obligations. We (or limited categories third party data processors acting on our behalf) may collect, use and store your personal information provided by you:
(a) to make our Sites available to you;
(b) to process any enquiry made by you and to provide you with services that you request;
(c) to communicate with you, including to provide you with updates about any changes to our policies, terms and conditions and any other matter we may need to tell you;
(d) for research purposes including, where you have given us your consent, to ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
(e) for profiling and statistical purposes (on an aggregate, anonymous basis) to establish how our Sites and email communications are used, to help us identify any part of them which is not performing as well as it should and to and improve any related content;
(f) to contact you using information you have shared in the public domain including on social media platforms. These platforms have their own privacy policies explaining how they collect, use and share your personal information. We have no responsibility or liability for these policies or activities of the platform owner or operator. You should always read these policies carefully before using these sites to make sure you are happy with their content. We won’t share any information obtained from social media platforms other than in accordance with this policy;
(g) where you have given us your consent, to contact you (including by e-mail) regarding services which we think may interest you and/or to provide you with industry news; and
(h) to assist in any disputes, claims or investigations and to comply with our legal obligations.
Information may be stored manually or electronically. Any personal information you give us will be stored and processed in accordance with applicable data protection and privacy law in the UK.
3. Where we store your personal information
4. Security and Storage
Unfortunately, the transmission of information via the internet cannot be guaranteed to be completely secure. Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us and we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted over the internet to us or our Site; any transmission is at your own risk. The length of time for which we retain your personal information depends on the purposes for which we use it and any applicable legal obligations. We will not retain your information for any longer than is necessary however.
Sharing of your information
(a) other members of our group (meaning our subsidiaries, our ultimate holding company and its subsidiaries);
(b) third parties that help us with our marketing, financial, audit or administrative services, IT technologies (e.g. data storage and security);
(c) third parties that help us to provide our services; and
(d) third parties to whom you we need to provide your information or submit your CV for the purposes of any job vacancy or application we are progressing on your behalf.
We may also disclose your personal information to third parties to comply with any applicable legal process or national or local law. If you do not wish for us to share your details with any third parties (or wish to withdraw and consent you have previously given) please e-mail firstname.lastname@example.org or write to us at the address above with your full name, address and postcode.
6. Your rights
You have the following rights:
(a) the right to withdraw any consent you have previously given us in relation to your personal information at any time;
(b) the right to ask us to provide you with copies of personal information that we hold about you at any time;
(c) the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you, or to delete your information;
(d) the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you;
(e) the right to ask us to restrict processing of your data; and
(f) the right to port your data to another party.
If you wish to exercise any of the above rights, please call us, write to us at the address above or e-mail us at email@example.com. Where permitted by law we may charge a reasonable fee. These rights may not apply in some cases, for example where the request is manifestly unfounded or excessive. If you have any questions or complaints about our collection, use and storage of your personal information please contact us and we will investigate and attempt to resolve any query or complaint as soon as possible. You also have the right to make a complaint to your local data protection supervisory authority which in the UK is the Information Commissioner’s Office.
7. Third party sites