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IT Desktop Support Engineer, Cambridgeshire


IT Desktop Support Engineer, Cambridgeshire


Job ID: 183003
Location: Cambridgeshire, England, UK
Salary: £35,000-£45,000 Base Salary + Package + Bonus
Job Type: Permanent


What - IT Desktop Support Engineer

Where - The role is based in Cambridge

When - Actively seeking appropriate profiles now

Why - The chance to work for a rapidly growing telecommunications company with flexible working hours and great staff wellbeing support

As an IT Support Engineer, some of your responsibilities will include:
  • Nullifying software, hardware and networking problem through effective service plans
  • Providing solutions to improve the IT services used
  • Troubleshooting and resolving IT issues by phone and web 
  • Teaching yourself and other staff members about new products
Required Skills and Requirements
  • ITIL qualification or an equivalent IT Service Management certification or experience
  • A-Level/HND Qualification
  • Experience with Windows-based operating system
  • Apt at using help desk ticketing software
  • IT service delivery work experience
  • Strong analytical skills
If you think you fit the bill or would like to discuss other IT roles, I would love to speak with you. Please get in touch with Gus Thomis at IC Resources.


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