Customer Quality Engineer

My client is a forward-thinking global manufacturer of semiconductor products. They are now seeking their next Customer Quality Engineer to advocate for our clients across Europe, ensuring top-notch quality and reliability.

Key Responsibilities for the Customer Quality Engineer:

• Manage and resolve customer claims efficiently, from initial containment to final resolution.
• Act as a technical liaison between customers and internal teams, providing ongoing support and updates.
• Lead customer audits and site visits, and address packaging-related quality issues.
• Ensure compliance with customer and internal quality standards, and manage non-conforming materials.

Key Requirements for the Customer Quality Engineer:

• Degree in semiconductor manufacturing, engineering, or a related field.
• Knowledge of semiconductor products, qualification processes, and quality standards (e.g., JEDEC, ISO 9001).
• Strong problem-solving skills and customer service focus.
• Excellent English communication skills; additional languages like German or Mandarin are a plus.

In return, they can offer a package of £40k-£50k plus some fantastic benefits.

If you fit the requirements and would like to apply for this Customer Quality Engineer opportunity, contact Ammar.