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1st Line Helpdesk Support = Contract

Helpdesk / 1st Line Support, As the Helpdesk Engineer, this role will give you the opportunity to work with a global leader in their helpdesk team.

The Helpdesk Engineer will also have the opportunity to be involved in project work such as a Windows 10 deployment.

This role is paying between £100-£120 per day.

This role will help you develop your technical knowledge as well as customer facing skills.

The client has a windows-based environment but have a small number of users that have Mac's.

The client has circa 400 users in their Edinburgh office.

Key Skills:

-Helpdesk/1st Line support

-Windows desktop knowledge




Key Tasks:

-Working on tickets

-Being the first point of contact for users (circa 400)

-Setting up new devices for users (laptops etc)

-Track and report resolution of tickets

-Project work - windows roll-out

Please apply now for more information or feel free to email me -


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