Helpdesk / 1st Line Support, As the Helpdesk Engineer, this role will give you the opportunity to work with a global leader in their helpdesk team.
The Helpdesk Engineer will also have the opportunity to be involved in project work such as a Windows 10 deployment.
This role is paying between £100-£120 per day.
This role will help you develop your technical knowledge as well as customer facing skills.
The client has a windows-based environment but have a small number of users that have Mac's.
The client has circa 400 users in their Edinburgh office.
-Helpdesk/1st Line support
-Windows desktop knowledge
-Working on tickets
-Being the first point of contact for users (circa 400)
-Setting up new devices for users (laptops etc)
-Track and report resolution of tickets
-Project work - windows roll-out
Please apply now for more information or feel free to email me - email@example.com
You can search for a new job here.