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1st Line Helpdesk Support = Contract

Helpdesk / 1st Line Support, As the Helpdesk Engineer, this role will give you the opportunity to work with a global leader in their helpdesk team.

The Helpdesk Engineer will also have the opportunity to be involved in project work such as a Windows 10 deployment.

This role is paying between £100-£120 per day.

This role will help you develop your technical knowledge as well as customer facing skills.

The client has a windows-based environment but have a small number of users that have Mac's.

The client has circa 400 users in their Edinburgh office.


Key Skills:

-Helpdesk/1st Line support

-Windows desktop knowledge

-Desktop

-Microsoft

-Tickets


Key Tasks:

-Working on tickets

-Being the first point of contact for users (circa 400)

-Setting up new devices for users (laptops etc)

-Track and report resolution of tickets

-Project work - windows roll-out


Please apply now for more information or feel free to email me - jacob.pine@ic-resources.com

Scotland

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Job Details
  • £100.00 - £120.00 per day
  • Edinburgh, Scotland
  • Contract
  • JO-1904-138364_icr
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