Field application engineer (software), Japan

Field application engineer (software), Tokyo

Job ID: 166668
Location: Japan
Salary: Attractive salary package
Job Type: Permanent
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Key Responsibilities:
  • Manage our technical interface with assigned customers across Japan
  • Act as a technical advocate for our customers to ensure we are responsive to their needs
  • Resolve all technical issues that are gating items for design wins
  • Work with Client Engineering (the factory) to ensure our support automation systems are best-in-class, effective, and demonstrably superior to our competition
  • Work with distributor FAEs to support channel customers
  Typical Activities:
  • Pre-Sales Tech Expert – Work with marketing and business development on new-product introductions and new-technology evangelism
  • Post-Sales Tech Expert – Work with sales (direct and channel) to expand opportunities in existing customers, identify new customers, and defend design wins against competitive pressure
  • Technology Scout – Collect technical feedback on our products and communicate to the product planning group for integration into future product offerings
  • Competition Scout – collect competitive product information through informal contacts with peers and customers, providing this to the management team
  What You Should Bring:
  • Experience in the technology electronics industry in a design or technical customer support role
  • Experience supporting companies in the automotive supply chain
  • BS in EE, CS, Math, or Physics or equivalent work experience
  • Comfortable working in a dynamic start-up company environment
  • Extraordinary People Skills along with excellent oral, written, and presentation skills
  • Ability to work independently and the ability to pick up new technologies
  • A bias toward action and sense of urgency
  • Some programming experience such as Python, C, OpenCL, CUDA
  • Proficient Linux skills
  • AI, Machine Learning, Deep Learning, Smart Vision, GPU and/or CPU code development is a plus
  What You Must Bring:
  • Fluency in English
  • Ability to travel to company sites across Japan as needed
  • Tokyo, Japan or Shinagawa, Japan

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